Course Details |
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| Course Title | RIPA Improving Organisational Effectiveness |
| Category | Management & Leadership |
| Reference No | M109 |
| Learning Objectives | Module One Theoretical Techniques
Consulting, inspection and review services
The consulting model, styles and understanding organisational dynamics
Performance management and styles
Strategic and business planning
Managing multiple change initiatives
Quality management initiatives
Quality management initiatives
Problem solving and decision making
Evaluating the benefits of organisational improvement
Risk and risk management
The role of the change agent within organisations and organisational cultures and values
Interviewing techniques, presentation skills and report writing
Relationship building
Creative thinking techniques
Developing partnership approaches with client and concepts of added value
Development of an action plan
Advice on the Certificate in Management Consulting Essentials.
Module Two Practical Implementation
Devising the policy for a Manpower Audit and undertaking one
Producing a project management plan
Producing a Citizens / Service First Charter and compliant system
Undertaking a European Foundation Quality Model
Developing a Functional Review capability
Producing a plan to introduce an IT system
Devising a change management plan and producing a performance management system
Producing a risk management system
Planning for private sector involvement using Market testing and contractorisation
Further advice on the Certificate in Management Consulting Essentials |
| Course Duration | 5 days |
| Certification | Royal Institute of Public Administration (RIPA International) UK |
| Schedule | Click For Course Schedule |
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